Privacy Policy

Last Updated: October 2025

This Privacy Policy describes the practices of Nexorva, LLC (“Nexorva,” “we,” “our,” or “us”) regarding the collection, use, disclosure, and protection of personal information obtained through our website, services, and related interactions. By using our services, you consent to the terms outlined herein.

I. Information Collected

Nexorva may collect the following categories of information:

• Personal Identifiers: Name, phone number, email address, billing and service address, and payment information where applicable.
• Service Information: Internet service plan selection, installation details, account preferences, and related service records.
• Technical Information: Browser type, device identifiers, IP address, and website usage data collected through cookies or similar technologies.

II. Purpose of Collection and Use

We use personal information solely for legitimate business purposes, including but not limited to:

• Assisting with the initiation of new service applications and scheduling installations for fulfillment by selected provider. 
• Communicating with customers about scheduling, promotions, or service availability. 
• All communication regarding billing, account updates, and ongoing support is handled directly by the selected provider beyond the initial service application. 
• Sending promotional offers or notices, where legally permitted.
• Maintaining and improving the quality, security, and functionality of our services and website.

III. Disclosure of Information

Nexorva does not sell or rent personal information. Information may be disclosed only under the following circumstances:

• To authorized service partners and providers strictly as required to process new service applications, schedule installations, or deliver service.
• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To protect the rights, property, or safety of Nexorva, its customers, or others.

IV. Data Protection Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access is restricted to authorized personnel with a legitimate business need.

V. Individual Rights

Customers may exercise the following rights in accordance with applicable law:

• Access and Correction: The right to request access to personal information and to correct inaccuracies.
• Opt-Out: The right to opt out of receiving promotional communications.
• Deletion: The right to request deletion of personal information, subject to legal or contractual obligations that require retention.

VI. Cookies and Tracking Technologies

Our website may utilize cookies or similar tracking technologies to enhance functionality and analyze traffic. Users may disable cookies through browser settings, though certain features may not function as intended.

VII. Children’s Privacy

Nexorva does not knowingly collect or solicit personal information from individuals under the age of eighteen (18). If such information is inadvertently obtained, it will be promptly deleted.

VIII. Policy Modifications

We may amend this Privacy Policy at any time to reflect changes in our practices, technology, or applicable law. The “Last Updated” date at the top of this page will indicate the most recent revision. Continued use of our services following such updates constitutes acceptance of the revised policy.

IX. Contact Information

For questions or concerns regarding this Privacy Policy or the handling of personal information, please contact us at:

Nexorva, LLC

PO Box 177

Hidalgo, Texas 78557

Email: nexorva@gmail.com

Phone: 1-888-314-0606

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